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Infrastructure Technician Advanced Apprenticeship Level 3

Infrastructure Technician Advanced Apprenticeship Level 3

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Entry requirements

Grade requirements: You will need a minimum of four GCSEs at grades A*-C or 9-5, including English and maths.

Course content

During this apprenticeship you will study a range of topics, including:

  • Cabling and connectivity
  • Maintenance processes
  • Computer architecture
  • Numerical skills
  • Maintaining a secure network
  • Operating systems
  • Deploying and securely integrating mobile devices
  • Cloud and cloud services
  • Disaster recovery
  • Coding and logic
  • Business processes
  • Business IT skills
  • Communication
  • IT security
  • Remote infrastructure
  • Data
  • Problem solving
  • Workflow management
  • Health and safety
  • Performance
  • WEEE (Waste Electrical and Electronic Equipment Directive)

Assessment methods

On programme assessment – through a combination of Ofqual-regulated knowledge modules and specified vendor and professional qualifications. These must be passed before the end point assessment can take place.

End point assessment – The final end point assessment is completed in the last few months of the apprenticeship. It is based on: a portfolio, a project, an employer reference and a structured interview with an Assessor.


You will gain the following qualifications:

Infrastructure Technician – BCS – Level 3 Apprenticeship Standard

Further study and career options

Further study: You could undertake further professional qualifications such as the Level 4 Network Engineer.

Future careers: On successful completion of this course you can move into an IT networking or related positions.

Additional information

You will also have the opportunity to take additional professional certifications; these professional certifications will incur an extra cost. Some modules will be assessed through vendor/professional qualifications. At the moment these include: A+, Security+, ITIL – although this is subject to change at any time.

You will go on at least one course related trip each year.  This does incur an additional cost, normally around £25.

Course Information & How to Apply

To start this Apprenticeship you will need to be employed in a relevant job role – visit the Apprenticeships section of our website, where you can view our Apprenticeship vacancies. If you are in the Bedford area, please call us on 01234 291000 for more information. If you are in the Luton area, please make an enquiry on the Luton Training Centre page.

LengthStart DateDay(s)Fees per yearLocationCourse Code
2 years Flexible In College – 1 day per week Free if 16-18yrs. If 19 or over please ring 01234 291000. Cauldwell Street F2235

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Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.  
Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.

Next steps

To be eligible for an apprenticeship you must either be employed on a full-time contract by an employer willing to support your training or have an offer of employment as an apprentice. Bedford College can help you find a job role with an employer if you don’t already have one.

» Find out more and how to apply

Bedford College actively seeks to promote equality of access to education and training and to provide support where appropriate. Employers are made aware that apprentices have the same rights to protection against discrimination, harassment and victimisation under the Equality Act 2010 as employees. 

Apprentices who have disclosed a disability covered by Equality legislation have the right to request reasonable adjustments in the workplace. We will work with employers to ensure that appropriate adjustments are agreed and established to facilitate this.

At the College we provide additional support for students and apprentices who have a specific learning difficulty or disability.

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